On Monday night while taking the Express home after 10pm, the bus driver refused to drop me off at my requested stop.
The MTA offers a program called "Request a Stop". After 10pm you can request the bus driver to make a specific stop and they will accomodate as long as the stop is on the route. I saw Anna Karenina on Monday night, (Beautiful production) and the film got out at 9:30pm. I waited over a half an hour for the bus home. Late nights it's best to take the BM3 because it drops me off closer to my apartment, but after waiting a half an hour the BM1 showed up. Now the first stop the BM1 makes in Kensington is Cortelyou Road, but since it was after 10pm, I asked the bus driver to please drop me off at the stop on Beverly Road and Coney Island Avenue. I didn't think it would be an issue because it's an actual bus stop, it's on the route, and since it was after 10pm the "Request a Stop" was in effect.
The bus driver refused. She insisted that she couldn't make the stop. I tried to remind her that she could because it was after 10pm, but she still refused. I asked the bus driver for her name or ID and the name of her direct supervisor. She refused to give me that information, but I got the bus number.
At nearly 11pm she passed my stop at Beverly Road and Coney Island Avenue and dropped me off on a deserted Cortelyou Road at nearly 11pm forcing me to walk an extra five blocks through some deserted streets. I know this neighborhood is pretty safe, but I like to be extra cautious late at night.
I called the MTA to lodge a complaint and I'm waiting for an update. I spoke with a "Mr. Hoffman" who asked me if I would be willing to testify against this driver. I told him I would. I am pursuing this because it's a safety issue. Over all I was okay getting home. But the next person might not be.